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How to update Magento 2 without SSH access

Updating your Magento 2 store is crucial for ensuring its performance, security, and compatibility with the latest features. However, not everyone has SSH access to their server, which can make the update process a bit challenging. In this article, we’ll explore different methods to update Magento 2 without SSH access and address common issues that may arise during the update.

Understanding Magento 2 Updates

Before diving into the update process, let’s briefly explore the importance of regular updates for your Magento 2 store. Updates are released by Magento regularly to fix bugs, patch security vulnerabilities, and introduce new features. Ignoring updates can leave your store susceptible to potential security breaches and hinder its performance.

Importance of Regular Updates

Regular updates ensure that your Magento 2 store stays secure and performs optimally. With every update, Magento addresses vulnerabilities and strengthens security measures. Moreover, updates often include performance optimizations that enhance the overall user experience of your store.

One important aspect of regular updates is the continuous improvement of security. As online threats and hacking techniques evolve, it is crucial to keep your store up to date with the latest security patches. By regularly updating your Magento 2 store, you can protect your customers’ sensitive information, such as payment details and personal data, from potential breaches.

Additionally, updates often introduce new features and functionalities that can enhance the shopping experience for your customers. These updates may include improved search capabilities, faster loading times, or better mobile responsiveness. By staying up to date with the latest Magento 2 updates, you can provide your customers with a seamless and enjoyable shopping experience.

Common Challenges in Updating Magento 2

Updating Magento 2 can sometimes be a complex task, even for experienced users. Here are a few common challenges that you may encounter:

  1. Compatibility issues with extensions and themes.
  2. One of the challenges you may face when updating Magento 2 is ensuring that all your extensions and themes are compatible with the latest version. Extensions and themes developed by third-party providers may not always be immediately compatible with the newest Magento 2 release. It is essential to check for updates or contact the extension/theme developers to ensure compatibility before performing the update.

  3. Limited server access, such as lack of SSH privileges.
  4. In some cases, you may encounter limited server access, which can hinder the update process. For example, if you do not have SSH privileges, you may not be able to use command-line tools to update Magento 2. In such situations, you may need to rely on alternative methods, such as using the Magento Admin Panel or seeking assistance from your hosting provider.

  5. Errors during the update process.
  6. During the update process, you may encounter errors that can disrupt the update and potentially affect the functionality of your store. These errors can occur due to various reasons, such as conflicts between extensions, insufficient server resources, or incorrect file permissions. It is crucial to carefully review error messages and consult Magento’s documentation or seek support from the Magento community to troubleshoot and resolve these issues.

Preparing for the Update

Before initiating the update process, it’s essential to take necessary precautions to mitigate any potential risks. Let’s look at a couple of important steps:

Backing Up Your Magento Store

Prior to any update, it is highly recommended to perform a full backup of your store. This ensures that you can revert to a previous version if any issues arise during the update process. There are various backup extensions available in the Magento marketplace to simplify this task.

When backing up your Magento store, it’s important to consider not only the database but also the files and media. This comprehensive backup will ensure that all your store’s data is protected.

Additionally, it’s a good practice to store your backups in a secure location, separate from your live server. This way, even if something happens to your server, you can still access your backups and restore your store.

Checking for Compatibility Issues

Extensions and themes play a crucial role in the functionality and appearance of your Magento 2 store. Before updating, make sure to verify the compatibility of your installed extensions and themes with the new Magento version. Developers often provide updates for their products, so check their websites or reach out to their support teams for compatibility information.

Compatibility issues can arise when extensions or themes are not updated to work with the latest Magento version. It’s important to ensure that all the components of your store, including third-party extensions and themes, are compatible with the update.

In some cases, you may need to update the extensions or themes to their latest versions before proceeding with the Magento update. This can involve downloading the updated files from the developer’s website and following their installation instructions.

If you find that certain extensions or themes are not compatible with the new Magento version, you may need to consider alternative options or reach out to the developers for assistance. They may have recommendations or solutions to help you maintain the functionality and appearance of your store.

Updating Magento 2 without SSH Access

Updating your Magento 2 store is essential to ensure that you have the latest features, bug fixes, and security patches. While SSH access is commonly used for updating, there are alternative methods available that allow you to update your store without SSH access. Let’s explore a couple of options:

Using the Admin Panel for Updates

If you have admin access to your Magento 2 store, you can utilize the built-in update functionality within the admin panel. This method provides a convenient way to update your store’s components, including core modules, extensions, and themes, directly from the Magento backend.

To update your store using the admin panel, follow these steps:

  1. Login to your Magento 2 admin panel.
  2. Navigate to “System > Tools > Web Setup Wizard”.
  3. Click on the “System Configuration” button to configure the update settings.
  4. Choose the update type, either “Component Manager” or “System Upgrade”.
  5. Click on the “Start Readiness Check” button to ensure that your store is ready for the update.
  6. If the readiness check passes, click on the “Next” button to proceed with the update.
  7. Follow the on-screen instructions to complete the update process.

By using the admin panel for updates, you can easily keep your Magento 2 store up to date without the need for SSH access.

Updating through cPanel

If your hosting provider offers cPanel, you can use its file manager and web-based SSH emulator to update your Magento 2 store. This method involves manually uploading the update files and running necessary commands using a web-based terminal emulator provided by cPanel.

To update your store through cPanel, follow these steps:

  1. Login to your cPanel account provided by your hosting provider.
  2. Locate the file manager tool within cPanel.
  3. Navigate to the root directory of your Magento 2 store.
  4. Upload the update files to the appropriate directories.
  5. Access the web-based terminal emulator within cPanel.
  6. Run the necessary commands to update your store, such as composer update or bin/magento setup:upgrade.

It’s important to refer to your hosting provider’s documentation or support resources for detailed instructions on updating through cPanel, as the exact steps may vary depending on your hosting environment.

By utilizing cPanel’s file manager and web-based SSH emulator, you can update your Magento 2 store even without direct SSH access.

Troubleshooting Common Update Issues

Even with the best intentions, issues can still occur during the update process. Let’s address a couple of common problems and their solutions:

Dealing with Update Errors

If you encounter errors during the update process, don’t panic. Take note of the error message and search for solutions on Magento forums or knowledge bases. In many cases, the error is specific to your configuration or setup, and the Magento community may have already addressed it.

One common update error that users may encounter is a “database connection error.” This error occurs when the update process is unable to establish a connection with the database. To resolve this issue, double-check your database credentials in the Magento configuration file. Ensure that the database server is running and accessible. If the issue persists, you may need to contact your hosting provider for assistance.

Another update error that users may come across is the “file permission error.” This error typically occurs when the update process does not have the necessary permissions to modify or create files in the Magento directory. To fix this, you can try changing the file permissions using an FTP client or contacting your hosting provider to grant the necessary permissions.

Resolving Post-Update Issues

After completing the update, it’s important to thoroughly test your store’s functionality to ensure everything is working as expected. If you experience any issues after the update, check for conflicts between extensions or themes, clear cache, and recompile your code if necessary. If the issue persists, consider seeking assistance from developers or Magento experts.

One common post-update issue that users may encounter is a “broken theme.” This occurs when the update process is not fully compatible with the existing theme, resulting in a distorted or broken appearance of the store. To resolve this, you can try switching to a default Magento theme temporarily and then contact the theme developer for an updated version that is compatible with the latest Magento version.

Another post-update issue that users may face is “extension conflicts.” Sometimes, certain extensions may not be fully compatible with the updated version of Magento, causing conflicts and errors. In such cases, you can try disabling the conflicting extensions one by one to identify the problematic one. Once identified, you can either contact the extension developer for an updated version or look for alternative extensions that provide similar functionality.

Maintaining Your Magento 2 Store Post-Update

Once your Magento 2 store is successfully updated, it’s essential to maintain it to ensure its long-term stability and performance. Here are a few recommended practices:

After completing the update process, you will want to take some additional steps to ensure the ongoing success of your Magento 2 store. By implementing the following strategies, you can optimize your store’s performance and provide a seamless experience for your customers.

Regular Monitoring and Maintenance

Keep a watchful eye on your store’s performance, security, and available updates. Regularly monitor your store’s logs to identify any potential issues or errors. By reviewing these logs, you can quickly address any issues that may arise and prevent them from impacting your store’s performance.

In addition to monitoring your store’s logs, it’s crucial to review security reports regularly. Stay informed about the latest security vulnerabilities and ensure that your store is protected against potential threats. By promptly installing security updates, you can safeguard your store and customer data from malicious attacks.

Scheduling Future Updates

To minimize potential disruption during future updates, plan and schedule them during periods of low customer activity. By executing updates during off-peak hours, such as late at night or early in the morning, you can reduce the impact on your store’s performance and provide a seamless experience to your customers.

Before scheduling an update, it’s essential to thoroughly test it in a staging environment. By testing the update in a controlled environment, you can identify any compatibility issues or conflicts with your existing extensions or customizations. This step will help you avoid any unexpected problems when implementing the update on your live store.

Additionally, consider creating a backup of your store before performing any major updates. This precautionary measure ensures that you have a restore point in case anything goes wrong during the update process. Having a backup will give you peace of mind and allow you to quickly revert to a previous version if needed.

By following these best practices for maintaining your Magento 2 store post-update, you can ensure its long-term stability, security, and performance. Regular monitoring, prompt installation of updates, and careful scheduling of future updates will help you provide a seamless and secure shopping experience for your customers.


Updating your Magento 2 store without SSH access is indeed possible with the right approach. By following the methods mentioned in this article, you can ensure the security, stability, and performance of your Magento 2 store while also addressing any challenges that may arise along the way. Regular updates and proactive maintenance are key to creating a seamless shopping experience for your customers and driving your online business forward.

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